How to renew password of a customer?

Modified on Tue, 22 Nov, 2022 at 11:35 AM

This interface allows you to renew the password of your customers’ DeloitteDirect portal in case he forgot or lost it.


  1. Go to your Portfolio
  2. Select the “Users” menu
  3. Select the user to whom you want to send a new password
  4. Click on “Renew the password” (located on the right in the “Quick Actions” section)
  5. Confirm by clicking on “Confirm


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article